Three Papers, One Check

Luckydreams Casino Account Verification

The licence behind Luckydreams Casino requires every player to be checked, and our team works through your documents within 70 hours.

Start The Verification

Licensed & RegulatedAnjouan Offshore Finance Authority license ALSI-654121, audited by GLI and iTech Labs

Six Lines To Read

Everything The Check Involves

Here is the whole check laid out the way Luckydreams Casino runs it, one line per point.

Who checks

Luckydreams Casino LLC

Under which licence

Anjouan Offshore Finance Authority, ALSI-654121

How long

70 hours

When it is mandatory

At the latest before the first withdrawal

Where to send questions

[email protected]

Minimum age checked

18+

Step Guide

Want Your Documents Accepted First Time?

Four short moves that keep your file out of the queue a second time.

Before The Upload, Not After

Open your profile and look for the verification area, where the requested papers are listed one by one with their own upload slots.

Which Paper Goes First?

Send proof of identity first, showing all four corners and the photo page flat, because glare and shadows are what send a file back.

Your Second Send

Follow with proof of address and payment method confirmation, both issued in your own name and matching the details on your account.

How Long Until It Clears?

Once everything is in, the review runs within 70 hours; keep an eye on the e-mail tied to your account so nothing stalls.

You Are At The Upload Slot

From Blurry Copy To Accepted File

Each paper in this table answers one question for the Luckydreams Casino team, so nothing is asked twice.

Proof of identity

ConfirmsYour name, photo and birth date

Copy Must ShowAll four corners, photo page, no glare

Proof of address

ConfirmsWhere you actually live

Copy Must ShowYour full name, address and date of issue

Payment method confirmation

ConfirmsThe card or wallet is yours

Copy Must ShowFirst and last digits, name, bank mark

Why Do Papers Get Refused?

You Trimmed The Edges. A cut edge or a straightened photo reads as altered, so the reviewer cannot tell what was taken out of the frame. Send the untouched original from your phone Leave a thin margin of surface around it

Same Name, Two Spellings. A short form of your name or an old street clashes with your sign-up details, so both records must match. Use the full name shown on the paper Add the older address in your profile first

Missing The Expiry Date? A thumb over the corner or a dark room hides your photo and expiry date, leaving nothing to confirm. Lay the card flat under a lamp Check the expiry date is readable

Why Does The Casino Ask About My Money?

Money in a licensed casino has to be traceable, and the Anjouan Offshore Finance Authority licence behind this site requires us to ask where yours comes from. Treat it as routine housekeeping rather than doubt about you.

The list below is what [email protected] may ask you to provide.

Recent bank statements
Payslips from your employer
Tax return summary
Sale contract for an asset
Pension or benefit letter

Check Triggers

Checked Once, Cleared After

Useful the moment a message from the casino lands in your inbox and you wonder why.

A Name That Matches

A fresh card or wallet has no history with us yet, so we match the name on it to your account before the next deposit clears.

A Smooth Large Payout

Bigger sums move more money through the system, so we ask for the paperwork behind them before the transfer goes through.

Papers Before Payout?

Money leaves the account for the first time here, and the licence wants a verified player by then, so identity and address papers come first.

You Just Turned 18

A date of birth on paper settles the 18+ rule for this market, and it is usually the quickest part of the whole review.

No Surprises Left

Checked In, Or Still Sending?

Six short answers that clear the last doubts before your file goes in.

How many hours should I set aside for the checks?+

Allow up to 70 hours from a complete upload, though it often finishes well before that. The review only starts once every item has arrived, so a missing file resets the clock. Keep an eye on the registered email address for updates.

Can verification wait until my withdrawal is requested?+

No. It must be complete at the latest before your first withdrawal. Luckydreams Casino may also request it earlier, at registration or at the first deposit, so uploading straight away saves you a hold later.

Does my ID stay encrypted once it reaches your servers?+

Yes. Everything sent to Luckydreams Casino travels over 256-bit SSL. Only the team reviewing your file can open it, and it stays inside the checks required by the Anjouan Offshore Finance Authority under license ALSI-654121.

What happens if the reviewer rejects one of my documents?+

You simply resend that single item. Check that all four corners are visible, the text sharp and the glare gone, then send it again to [email protected]. A refusal costs you a resend, not your account, so keep the rest untouched.

Why does the casino want to know where my money came from?+

Because the license from the Anjouan Offshore Finance Authority requires it from us as a routine AML step, not because anything looks wrong to us. A saves entry or a recent payslip usually answers it. Treat it as paperwork that arrives for many accounts and clears quickly.

Will I have to upload everything all over again at some point?+

Sometimes, yes. A new address, an expiring ID or a much larger activity can trigger a fresh request, and Luckydreams Casino may ask for a selfie holding the ID. Each item is requested on its own, so you will rarely repeat the whole set.